NUO Athletics, manufacturer, warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of two years from the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees to repair any flaw in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the specific model on original dated sales invoice from FITNESS CASA.
Warranty coverage is only valid to the original purchaser and will be valid to customers who have purchased from FITNESS CASA with their original invoice.
Warranty does not cover:
- Damage to the product due dropping or slamming the dumbbell.
- Normal wear and tear and cosmetic damage that does not impede the use of the dumbbells (by way of example, but not limited to, scratches, dents or paint peeling).
- Any damage, failure or loss caused by accident, misuse, neglect, abuse, improper assembly, improper maintenance, tampering, alteration, modification, theft, or failure to follow instructions or warnings.
- Use of products in a manner or environment for which they were not designed.
Please email firstname.lastname@example.org with photos and video for any warranty related inquiry.
Be sure to include the followings in the email:
1. Full Name.
2. Original Invoice Number
3. Proof (Images and Video)
4. Please input your full name and invoice number in the 'subject' field.